Frequently Asked Questions

All prices are listed in Canadian dollars (CAD).

Our base prices include a small administration fee. However, when you purchase the tickets to multiple attractions, you unlock exclusive “Buy More & Save” discounts that result in greater overall savings starting at two attractions.

Plus, all tickets purchased through VancouverAttractions.com are valid for 12 months from the date of purchase, offering maximum flexibility. To learn more about how our discounting works read "How do the "Buy More & Save" discounts work below.

Savings are automatically applied at checkout when you purchase the same quantity of tickets across multiple attractions.

Example 1
4 tickets to 3 attractions → 25% savings applied to all 12 tickets.

Example 2
4 tickets to 3 attractions + 2 tickets to a 4th attraction →
• 30% off the first 2 tickets at all 4 attractions
• 25% off the remaining 2 tickets at the first 3 attractions

Example 3
1 ticket to Attraction A
2 tickets to Attraction B
4 tickets to Attraction CSavings apply as follows:
• 1 ticket across 3 attractions → 25% off
• 1 additional matched ticket across 2 attractions → 20% off
• Remaining 2 unmatched tickets → no discount

Discounts are based on matching ticket quantities across attractions.

In most cases, no. Most attractions accept VancouverAttractions.com tickets at any time during regular operating hours.

A small number of limited-capacity attractions require reservations. This will be clearly noted on the attraction’s listing page. Some attractions that require pre-booking are Britannia Mine Museum, Vancouver Whale Watch, Vancouver Mysteries, Flyover Canada, and Harbour Cruises. Vancouver Water Adventures also recommends booking in advance to avoid disappointment but does accept walk-ins as availability permits.

We recommend checking each attraction’s website for current hours and seasonal schedules, and calling ahead if you are booking at a busy time of year and have limited options that work in your schedule.

Tickets are valid for 12 months from the date of purchase and can be used once at each attraction purchased.

Yes. You may visit anytime within the 12-month validity period during the attraction’s operating hours (unless advance booking is required). Please note that rarely attractions may hold special events and/or private bookings that exclude ticket holders. Please check their listing page for any excluded dates.

You will receive one QR code by email immediately after purchase.

• You may print it or save it to your phone.
• The QR code contains all tickets in your order.
• It can be scanned once per attraction.
• Treat your QR code as carefully as cash. Refunds will not be provided if someone else scans your QR code.

Yes. Tickets are fully transferable. No names or ID are required. You may share your QR code with trusted friends and family. Refunds will not be provided if you share your QR code and someone else uses your tickets by scanning them.

Absolutely. After purchase, simply forward or print the QR code for the recipient. Tickets are valid for 12 months, making them a great gift option.

No. Each ticket allows one admission per attraction. Once scanned, it cannot be reused.

Each attraction is different and sets their own pricing and ticket categories. Many attractions offer concession pricing for children, seniors, and students (with valid ID). Please review individual ticket descriptions for eligibility. 

We do not offer family bundle rates. For family pricing, check the attraction’s own website.

We accept:

• Visa 
• MasterCard

Yes. Payments are processed securely through Stripe and our ticketing platform Ticketure. All transactions are fully encrypted.

All sales are final. Tickets are non-refundable. Because tickets are valid for 12 months, you have flexibility in planning your visit.

Contact us and we will resend your QR code to your email.

Attractions may adjust operating hours seasonally. Please check directly with the attraction before visiting. If an unexpected closure occurs, contact us for assistance.

Please speak directly with attraction staff first. If further assistance is needed, contact us and we will follow up.

The Vancouver Attractions group was established in 1986. It is a marketing cooperative operated as a not-for-profit society, owned and operated by 30+ must-see visitor attractions across the region.

We work with leading tourism partners, including:
- Destination British Columbia
- Destination Vancouver
- Vancouver's North Shore Tourism Association
- Tourism Squamish
- Tourism Industry Association of British Columbia 

Our secure online ticket system is powered by Ticketure and Stripe.

Please contact us at [email protected] 

Kindly allow up to two business days for a response. We do our best to prioritize urgent matters.

Please do not submit duplicate inquiries via multiple channels, as this may delay response times.